Personal specialist caredesigned for you

“

I am a 23 year old girl with a spinal cord injury. I have been paralysed from my chest down. My case manager highly recommended PCS and put me in touch with Jin Garcha. With Jin, we discussed hospital discharge and everything that would need to be in place before I could go home. PCS took all the stress away from me by sorting out my care package which is tailored to me with staff that are local to where I live. I want to thank PCS, and Jin, for not just treating me as a client but as a part of a family. In the 2 years I have been with PCS, they have made it possible for me to have as much of an independent life as I can.

— PCS Client

“

I'm 33 and have a T4 spinal injury. I have had care from a couple of different companies before we finally settled on PCS. The background of knowledge that the PCS support workers have, compared to other companies, was one of the main reasons why we chose PCS. They undertake regular updates in competencies and recognise all sorts of signs and symptoms if the client is ever to feel unwell. They aren't just there for physical support, they are also there for emotional support as well. As a family, we were always reluctant to have carers at home, but with the staff PCS provided, all our fears were alleviated. PCS will always consider your circumstances and will help in any way that they can.

— PCS Client

“

In January 2017 my Dad suffered a C4 complete spinal injury. Here in Northern Ireland, there is a lack of specialist spinal injury care providers. Luckily for us, we came across PCS. Nothing to PCS was an issue. No barriers in terms of distance or communication were shown. They travelled to our family home to introduce themselves. PCS allowed us from the beginning to be involved in the recruiting of staff. PCS staff brought training equipment from England to our home to provide not only in-house training but also, since the COVID-19 pandemic, training has continued remotely via Zoom with no issues. Our care package is managed by a lead nurse and there are no barriers to our package being managed safely and effectively.

— PCS Client

“

PCS is great because I have my own team which is trained specifically for my needs, making them very efficient. They know my care needs in and out, and this fills me up with confidence in their ability to support me. I'm really happy to have the team I've got in place to support me, and not have to have different staff every day. PCS is helping with putting things in place so that I can go on holidays, concerts, events, and spend my time how I see fit. I feel supported on all levels, even got the manager to come with me to accommodate for my first holiday abroad! Best things about PCS are that they're very reliable, fun to work with, and are very approachable.

— Client HW

“

Claire and the team have been supportive from day one, with keeping me updated with information, including day to day activities. I am very grateful for the care and support my son receives.

— Nick, CP Dad