Personal Specialist Health Care
Specialist Care
No two individuals are the same. Each of our complex care packages is designed around the needs of that client, making each package of care unique and person centred. Our aim is to encourage and empower clients, and their families, to live as independently as possible.
Complex care needs we support
Clinical specialisms
We specialise in the provision of care packages for clients with complex care needs including:
- •Ventilator dependency
- •Spinal cord injury
- •Tracheostomy support
- •Neuromuscular conditions
- •Brain injuries
What every package provides
Flexible by design
- •The opportunity to meet and get to know the support workers who will form your team before care begins
- •A package built around your family, routine and lifestyle
- •Rehabilitation support, whether that’s returning to work, education or training, or simply getting away on holiday
- •Ongoing post-injury management and support
- •Typically 10-24-hour care, up to full 24/7 live-out care, depending on assessed need and package requirements
As part of our tailored service, we can also advise on Personal Health Budgets and work alongside personal injury solicitors, case managers and insurers on litigation-funded care and claims. PCS is proud to be a Trusted Partner of the Spinal Injuries Association (SIA).
For health authorities, hospitals, ICBs and case managers
Care Commissioners
Whether you’re a local authority, hospital, legal adviser, case manager or Integrated Care Board (ICB), PCS is here to help you deliver the right outcome for your client.
Our client-centred recruitment, in-house training and experienced care management underpin every package for adults, children and young people. We provide coordinated case management and full care management, delivered by teams who understand how to establish complex care safely in the community.
Each support worker is trained for a specific client, with dedicated rotas providing continuity and consistency. This helps teams deliver complex tasks such as suctioning or ventilator care, reducing delays and avoidable stress for the client.
Specialist adult complex care
Adult Services
PCS’s adult services are led by our Head of Adult Services, Jennie Rumble, who provides strategic and operational leadership across our adult care services.
Jennie leads our team of Care Managers and Clinical Care Managers, championing high-quality, person-centred care, advocating for our clients, and supporting the successful implementation of new care packages to ensure the very best outcomes.
We support adults with brain injury, spinal cord injury and other complex health needs, with care that is personal, responsive and built around each person’s family, routine and lifestyle.
Jennie Rumble
Head of Adult Services
Specialist paediatric complex care
Children’s Services
PCS’s children and young people’s service is led by our experienced Paediatric Nurse (RSCN), Claire Stickley, supported by a dedicated team of paediatric nurses and care management professionals specialising in children’s services.
Claire has more than 20 years’ experience in paediatric nursing, including 15 years within the NHS. Much of her clinical career was spent working as a Deputy Sister in high-dependency care, supporting children and young people with complex health needs. She has since brought her extensive clinical and leadership experience into community care.
Our in-house paediatric expertise enables children and young people to receive safe, high-quality care in their own homes while accessing education, nursery, community activities and social opportunities alongside their peers.
Conditions and clinical needs we support:
- •Respiratory care and ventilation support, including invasive and non-invasive ventilation
- •Tracheostomy care and management
- •Oral and nasopharyngeal suctioning
- •Sleep apnoea
- •Cerebral palsy
- •Spinal cord injuries
- •Traumatic and acquired brain injuries
- •Neurological and neuromuscular conditions
- •Muscular dystrophy, including Duchenne muscular dystrophy
- •Spina bifida and hydrocephalus
- •Spinal muscular atrophy (SMA)
- •Epilepsy and seizure disorders
- •Genetic conditions
- •Enteral feeding and other complex healthcare needs
- •TPN
- •Port-a-Cath access
We work in partnership with every child or young person and their family, ensuring they feel informed, reassured and confident in the care being provided. Every care package is individually designed around the child or young person’s clinical needs, routines, preferences and goals.
Support workers and nurses receive comprehensive, client-specific training from our paediatric clinician and wider clinical team. Their knowledge and practical competencies are assessed before they provide care independently and reviewed regularly to maintain safe, consistent and high-quality support.
From care coordination to court attendance
Case Management
Drawing on our in-house clinical and legal experience, we support adults, children and young people with the full range of case management needs, including:
- →Coordination of care and therapy services
- →Preparation and implementation of care plans
- →Goal planning
- →Recruitment, training and supervision of support workers
- →Payment and employment law support
- →Assistance with welfare benefit claims
- →Family support and client advocacy
- →Witness statements, medico-legal reports and court attendance
Holistic CQC-registered provision
Personal Health Budgets
We offer direct provision of support services for adults, children and young people with Personal Health Budgets. As a CQC-registered provider, PCS can deliver a genuinely holistic service, whether your needs are clinical, administrative, training-related or focused on day-to-day support.
Financial and planning advice included
Beyond day-to-day care
As part of our tailored service, we provide financial and planning advice with Personal Health Budgets, together with advice with litigation and claims through Personal Injury Solicitors.
PCS has trusted partnerships with the following spinal cord charities
Talk to us about specialist care
Whether you’re arranging care for yourself, a family member, or a client, our team will tailor a package designed just for you.
Get in touch